Crew Resource Management a Paper by the Crm Standing Group of the Royal Aeronautical Society

1. Crew Resource Management (CRM) has now been in existence for over 2 decades but confusion still exists within the aviation industry and elsewhere as to precisely what the term implies. Some people feel that CRM is ‘psychobabble’ invented by the ignorant and strange, who have schemed to turn ordinarily good chaps, with tons of airmanship and leadership, into uncertain freaks with cloned personalities. This view has been reinforced by various less than adequate attempts to evaluate the outcome of CRM training. Meanwhile, at the opposite pole, others believe that CRM is a panacea for all that is wrong in aviation and will prevent flying accidents for evermore. Between these extremes lie a wide range of views and activities embracing almost the entire spectrum of human factors in aviation.